Everything you want to know
before you order.
Power, charging, mounting, delivery and support, answered in one place. Can’t find it? We’re a message away.
Using your VIRELUX
The questions creators ask first: power, charging and battery life.
Can I use VIRELUX ONE while it is charging?
Yes, it can be used.
How long does it take to fully charge?
VIRELUX ONE charges over USB-C with PD fast charging.
How long does the battery last?
65 minutes at 100% output on the built-in 14.8V 2500mAh battery. Runtime at lower brightness levels is being added.
What charger does it use?
It charges via USB-C with PD fast charging, and a USB-C cable is included in the box.
Can I use a power bank?
Yes, you can.
Can I charge it with my phone or laptop charger?
Yes, you can.
Does it get hot while in use?
No, it doesn’t get hot. It only gets warm when you are charging it and using it at the same time.
Can I use it for long filming sessions?
You get 65 minutes at full output from the built-in battery, and USB-C PD fast charging lets you top up between takes.
Compatibility & setup
Mounting, controls, modes and what comes in the box.
Can I mount it on a tripod or camera?
Yes. It has a 1/4" thread and magnetic coupling for accessories, and the box includes a Mount Mini ball head and a desktop tripod.
Can I use it with a phone?
Yes, you can.
How do I adjust brightness and colour?
Use the middle button to switch between the light modes, or use the knob to control the light colour you want.
What lighting modes does it have?
White light (CCT 2500K to 6500K), colour light (0 to 360 degree full RGB), built-in FX modes, and RGBCW (red, blue, green, cool white, warm white).
What comes in the box?
The VIRELUX ONE light unit, reflector, globe diffuser, Mount Mini (ball head), USB-C cable, quick start guide and a desktop tripod.
Is it suitable for beginners?
Yes. VIRELUX ONE is an all-in-one system that is compact, easy to set up and made for creators of every level. Our free Lighting Guide for creators helps you get started.
Can I use it for photography and video?
Yes. With 11,500 lux at 0.5m and CRI 95+ colour accuracy, it is made for content, photography and video production.
Orders & delivery
How to order, delivery and tracking.
How much is delivery?
Delivery is calculated at checkout, based on your location.
Where do you deliver?
We deliver nationwide.
How long does delivery take?
Delivery takes 1 to 3 days.
How do I track my order?
Once your order is confirmed, follow the updates provided to track its progress and delivery, where tracking is available.
Returns & warranty
Warranty, returns and after-sales support.
How do I contact customer support?
Call or message us on WhatsApp: 0807 663 5955.
About VIRELUX
Who it is for and what makes it different.
Who is VIRELUX for?
Content creators, photographers, filmmakers and anyone making content every day.
What can I use it for?
Reels, TikTok, YouTube, product photography, portraits and more. It is a compact, creator-ready lighting system that goes where you go.
What makes VIRELUX different from an ordinary light?
VIRELUX ONE is an all-in-one creator lighting system: 60W output, 11,500 lux at 0.5m, CRI 95+, full RGB colour and a magnetic accessory system, in a compact body of about 450g.
Do you take bulk or corporate orders?
Yes, get in touch with our team on WhatsApp to discuss quantities and delivery.
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