Help, before and after you buy.
Because checkout happens on our online store, this page answers the things a storefront page will not. If your question is not here, contact us and we will answer it.
Where does my order actually get placed?
Checkout completes on our secure online store. You leave vireluxlab.com at the Buy button and pay there, where payment and order confirmation are handled.
How long does delivery take?
Delivery takes 1 to 3 days.
Does it work with my camera?
VIRELUX ONE is a continuous light, so it works with any camera or phone. There is no sync or trigger to match.
What mount does it use?
A 1/4" thread and magnetic coupling. The box includes a Mount Mini ball head and a desktop tripod.
Can I run it without mains power?
Yes. The built-in battery gives 65 minutes at full output on a charge, and it recharges over USB-C PD fast charging.
How do I get help after buying?
Email orders@vireluxlab.com or message us on WhatsApp. We answer during Nigerian business hours.
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